Terms and Conditions

STRAI LLC (DBA chattykb) Terms of Service

ChattyKB.ai Terms and Conditions

Last updated: December 16th 2024

1. AGREEMENT TO OUR LEGAL TERMS

Welcome to ChattyKB.ai (“Company,” “we,” “us,” or “our”). By accessing or using our website, platform, or any associated services (collectively, the “Services”), you agree to abide by these Terms and Conditions (the “Legal Terms”). If you do not agree to all of these Legal Terms, you are prohibited from using the Services and must discontinue use immediately.

These Legal Terms apply to all users, whether individuals or entities (“you”). We reserve the right to make changes to these Legal Terms at any time. You will be notified of updates by the “Last Updated” date at the top of this page. Your continued use of the Services constitutes acceptance of any modifications.

2. OUR SERVICES

The Services provided by ChattyKB.ai aim to facilitate communication, automate workflows, and provide enhanced user experiences. You agree to use the Services only for lawful purposes and in accordance with these Legal Terms.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at our sole discretion.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information provided is accurate, current, and complete.
  2. You have the legal capacity to enter into these Legal Terms.
  3. You will not access the Services for any unauthorized or illegal purposes.
  4. You will comply with all applicable laws and regulations.

4. USER REGISTRATION

You may be required to register an account to access certain features of the Services. You agree to maintain the confidentiality of your login credentials and are responsible for all activities conducted under your account.

We reserve the right to remove or reclaim any username if we determine, in our sole discretion, that it is inappropriate or objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express

You agree to provide accurate and complete billing information and authorize us to charge the specified payment method for all purchases.

6. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring prior approval.

Free Trial

We offer a 14-day free trial for new users. After the trial ends, charges will apply based on the selected subscription.

Cancellation

All purchases are non-refundable. Cancel anytime by logging into your account. Cancellations will take effect at the end of the current billing cycle.

7. PROHIBITED ACTIVITIES

You agree not to:

  • Engage in fraudulent, illegal, or deceptive activities.
  • Circumvent security measures or interfere with the Services.
  • Use the Services to distribute spam, viruses, or harmful software.
  • Collect personal data without consent.
  • Impersonate another user or entity.

8. USER GENERATED CONTRIBUTIONS

The Services may allow users to submit or create content (“Contributions”). By submitting Contributions, you grant us a non-exclusive, perpetual, royalty-free license to use, display, and distribute your content. You represent and warrant that:

  • Your Contributions are original and do not infringe on third-party rights.
  • Your Contributions are not offensive, defamatory, or illegal.

We reserve the right to remove any Contributions that violate these Legal Terms.

9. CONTRIBUTION LICENSE

By submitting Contributions, you grant us an unrestricted license to use, modify, and distribute your content for any purpose, including marketing and promotional activities.

10. GUIDELINES FOR REVIEWS

If you post reviews, they must:

  • Be based on firsthand experience.
  • Not contain offensive or discriminatory language.
  • Not be false, misleading, or defamatory.
  • Not promote illegal activity or competitors.

We reserve the right to remove any reviews that violate these guidelines.

11. SERVICES MANAGEMENT

We reserve the right to:

  1. Monitor the Services for violations of these Legal Terms.
  2. Remove or disable content that violates these Legal Terms.
  3. Restrict access to the Services at our discretion.

12. PRIVACY POLICY

We care about your privacy. Please review our Privacy Policy, which explains how we collect, use, and share your data. By using the Services, you consent to these practices.

13. COPYRIGHT INFRINGEMENTS

If you believe any content on the Services infringes your copyright, contact us immediately with the relevant details. We will investigate and remove content as necessary.

14. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. We reserve the right to terminate or suspend your access at any time for any reason, including violations of these Legal Terms.

15. MODIFICATIONS AND INTERRUPTIONS

We may update, modify, or interrupt the Services at any time without notice. You agree that we are not liable for any disruptions or changes to the Services.

16. GOVERNING LAW

These Legal Terms are governed by the laws of [Insert State/Country], without regard to conflict of law principles.

17. DISPUTE RESOLUTION

Any disputes arising out of these Legal Terms shall be resolved through arbitration in accordance with [Insert Arbitration Rules].

18. CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions on the Services without prior notice.

19. DISCLAIMER

The Services are provided “AS IS” without warranties of any kind, express or implied.

20. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential damages arising out of your use of the Services.

21. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Legal Terms.

22. USER DATA

We maintain and store your data in accordance with our Privacy Policy. You are responsible for ensuring the accuracy of your data.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to receive communications electronically and agree that electronic signatures are as valid as physical signatures.

24. SMS TEXT MESSAGING

Opting Out

To stop receiving SMS messages, reply to any message with “STOP.” A confirmation message will follow.

Message and Data Rates

Standard message and data rates may apply. These are determined by your carrier and mobile plan.

Support

For assistance, contact us at info@chattykb.ai or (+1)216 372-7988.

25. CALIFORNIA USERS AND RESIDENTS

California residents have additional rights under California law, including the right to request certain disclosures about data collection practices.

26. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us. If any provision is held invalid, the remaining provisions will remain in effect.

27. RISK-FREE TRIAL AND REFUND POLICY

We offer a 14-day risk-free trial. Refunds are not provided after the trial ends. For issues, contact our support team.

28. CONTACT US

For questions or concerns about these Legal Terms, please contact us:

  • Email: info@chattykb.ai
  • Phone: (+1)216 372-7988
  • Address: 4424 Bridge Ave
    Cleveland OH 44113