Fully customizable and automated AI guest messaging, designed exclusively for detail oriented Hostaway users.
We go beyond generic AI with a chat-first solution deeply integrated with your Hostaway data - delivering optimized, accurate, and personalized responses automatically, for just $5 per listing
Your Hostaway Guest Communication Hub
chattykb is built for Hostaway users, enabling seamless and rapid integration with your Hostaway account. Experience the most comprehensive Hostaway chat agent available.
KEY CHATTYKB BENEFITS
Your Dedicated AI Chat Agent to Streamline Guest Communication
Transform your hosting experience with chattykb — your trusted AI-powered chat agent.
Chat is Our First and Only Priority
Unlike AI that tries to do everything, we obsess over perfecting guest communication. Get a chat agent that answers questions properly, every time.
Custom-Built to Your Needs
One-size-fits-all doesn't cut it. Tailor your chattykb KnowledgeBase to create a custom AI solution that meets the unique demands of your properties and guests.
Hostaway Clone
We dive deep into your Hostaway data - Basic Info, Amenities, Prices/Fees, Message Templates, Photo Captions, Real-Time Calendar and Reservations - to create an AI that truly understands your properties, policies, operations, and guests.
Communication for Large and Growing Portfolios
Built for managers with 10+ properties but also usable for single-property hosts, chattykb is the scalable chat solution that delivers consistent, accurate communication through a detailed, customizable, and easily replicable KnowledgeBase.
Controlled and Accurate Response
We want hosts to trust that our AI chat delivers accurate guest replies. That's why we've built in robust features to ensure precision: Detailed + Customizable KnowledgeBase, Chat Simulator, Answer Tag (shows the source of answers), On/Off KB Data Switch, Message Review Before Send (optional), and Host Alert Topics.
Instant Guest Responses or Quick Review
chattykb is at your service 24/7, answering guest inquiries promptly and professionally to make sure they will be well-taken care of. Prefer to review responses first? We've got you covered with an option to preview and approve answers quickly before they're sent.
Unmatched User Experience
The chattykb Advantage
Accurate Answers with Scale
We deeply understand your property, enabling accurate, nuanced answers and reducing the need for manual intervention. Our thorough, itemized, customizable, expandable, and searchable KnowledgeBase is perfect for the detail-oriented Hostaway user. Get Started
Complete Chat Control
Take full control of your AI chat correspondence with features designed to ensure accurate guest replies:
- Detailed + Customizable KnowledgeBase
- Chat Simulator: test chattykb's answers
- Answer Tag: see the source of each of our answers
- On/Off Switch: easily exclude specific KnowledgeBase data as needed
- Message Review (optional): preview our responses before they're sent
- Host Alerts: set notifications for specific topics requiring your attention
5 Minute Setup: Hostaway Import
We import all available data from Hostaway - Basic Info, Amenities, Prices/Fees, Message Templates, Photo Captions, Real-Time Calendar and Reservations - for a quick, seamless setup that's instantly usable, automatically synced, and perfectly aligned with your Listings database in Hostaway.
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Save Time and Cut Costs: Auto Reply + Fast Response
Guest replies can be sent automatically, but if we're unable to answer or you want to be notified on certain topics, we'll alert you. Want to see our replies first? Our fast-response system allows you to preview and easily edit messages before they're sent.
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Total Focus on Chat
Our sole focus is on delivering the most accurate, user-friendly, and flexible AI chat agent tailored to Hostaway clients. By concentrating our efforts exclusively on Hostaway chat, we can perfect guest communication before exploring additional platforms or expanding AI features. chattykb can function as a standalone chat app or complement other AI tools, adapting to your unique needs.
FAQs
Frequently Asked Questions
Feel free to contact us (info@chattykb.ai) for any additional questions or specific inquiries. We're here to elevate your short-term rental hosting experience!
What is chattykb and how does it work?
chattykb is an AI-powered chat agent designed exclusively for Hostaway users. Utilizing an API, it imports all available Hostaway data - Basic Info, Amenities, Prices/Fees, Message Templates, Photo Captions, Calendar, and Reservations - into a comprehensive KnowledgeBase. This data can be expanded upon, and custom information can be added to automate guest communication and keep detail oriented property owners informed in real-time.
What sets chattykb apart from other guest messaging solutions?
chattykb stands out with its detailed and customizable KnowledgeBase, tailored to your properties' unique amenities and features, and our powerful host chat control features - Chat Simulator, Answer Tag (shows the source of answers), On/Off KB Data Switch, Message Review Before Send (optional), and Host Alert Topics. Our KnowledgeBase ensures your AI chat agent understands your property thoroughly, while the host controls guarantee guest interactions are accurate and meet your standards.
Why should I trust chattykb's chatbot? I have had bad experiences before.
We are not a chatbot, we are your dedicated chat agent. We only care about getting your guests the correct answers. While AI can enhance many aspects of the hosting experience, our sole focus is on chat and perfecting the prompting process. Beyond the control features detailed in the last FAQ, we are committed to continually refining and evolving the backend prompting to deliver the best AI chat agent on the market. Our work won't stop until we can effectively address 90%+ of guest questions with precision.
Do you plan on adding any other platforms or building custom platforms off an in-house PMS or CRM?
We designed our app specifically for Hostaway users, ensuring a seamless transition between platforms. While we currently have no plans to support additional platforms, this may change in the future. We are more open to creating custom builds tailored to your in-house PMS or CRM. If you're interested either, please reach out to discuss your needs and schedule a demo to see if chattykb the right fit for you.
chattykb
Empowering Hostaway users with AI-driven hospitality, transforming
guest experiences one conversation at a time.
Empowering Hostaway users with AI-driven hospitality, transforming guest experiences one conversation at a time.
Ready to transform your short-term rental hosting experience? Join chattykb today and unlock the power of our dedicated AI chat agent tailored to your properties and guest communication preferences.